How to select the ClickShare Conference peripherals in your UC&C tool

Article number: [2378] - Legacy code: [10948]

Applicable to

The Barco ClickShare Conference solution allows you to join any type of video conference in your meeting room using UC&C software (e.g., MS Teams, Zoom, Webex, BlueJeans, GoTo, RingCentral, and others) on your own laptop or PC. We call this concept Bring Your Own Meeting (BYOM). It allows you to connect the room speakerphone, microphone and camera wireless to your device and use the better equipment of the room in your video conferencing call.

In most video conferencing tools, the selection of the room peripherals (camera and speakerphone) will happen automatically. ClickShare Conference, however, reminds you to validate these settings in your video conferencing tool. Here is how you can review and change those settings as well as share the meeting room screen remotely.

General

To ensure an optimal conferencing experience ensure the following peripherals are selected in your video conferencing tool:

Select the ClickShare Room Camera to use the camera connected to the ClickShare Conference unit.
Select the ClickShare Room Speakerphone to use the speaker and microphone connected to the ClickShare Conference unit and ensure low latency audio conferencing.

Using the "ClickShare speaker" is not recommended for audio or video conferencing but is advised for use during general content sharing.
For an overview of the list supported peripherals with the ClickShare Conference, see the supported peripherals overview page on the Barco website.

Here are the article links for integrating ClickShare Conference with UC&C tools like WebEx, Microsoft Teams, and Zoom:

Webex by Cisco

Changing the peripheral settings in Webex (how-to, see KB 2125)
Sharing the meeting room display remotely using Webex (how-to, see KB 2295)

Microsoft Teams

Changing the peripheral settings in Microsoft Teams (how-to, see KB 2121)
Sharing the meeting room display remotely using Microsoft Teams (how-to, see KB 2322)

Zoom

Changing the peripheral settings in Zoom (how-to, see KB 2124)
Sharing the meeting room display remotely using Zoom (how-to, see KB 2291)

Info! If you are encountering any problem with your UC&C tool (other than listed in this KB) with ClickShare Conference device, please contact Barco Support by raising a service ticket (how to: see KB 6024).