How to Register ClickShare Devices (C/CB/CX) in the XMS Cloud by Scanning the Device's QR Code?

Article number: [15259]

Applicable to

This article guides you how to register your ClickShare device (CX/C/CB-series) running on firmware version 2.18 or higher to your XMS Cloud account by scanning the QR code on your ClickShare device.

Info! If you're looking for instructions on how to register ClickShare device by clicking the device's registration link, see: KB10810.

 

  1. Scan the QR code of your ClickShare device.
     

    Tip: The QR code for your ClickShare Device can be found to the following locations:

    • Physical card

    • Onboarding screen

    • SmartCare page in the  ClickShare Configurator

  2. You'll be redirected to the XMS Cloud login page opened in your default web-browser. Use your XMS Cloud login credentials to log in.

     

    Note: If this is your first time logging in to XMS Cloud, you will need to create an account. Additionally, you'll be prompted to provide some information, including selecting a role type to enhance your user experience.

  3. Select the Organisation (aka location) in your XMS Cloud account where you want to register your ClickShare device.

     
    Organisation not visible in XMS Cloud: See KB 15251 for information on how to create or reach out to your XMS Cloud administrator if you are still unable to create one.

  4. Your scanned ClickShare device is added for registration. Review the information to ensure that the correct device is being added to the correct organisation.

     

  5. [Optional] Tap + Add More to scan and add another ClickShare device for registration. Repeat this step for each device you want to add, one-by-one.

  6. Once your ClickShare device(s) have been added, tap Register X Baseunit(s) to complete the registration process.

    X represents the total number of ClickShare devices added for registration.
     

Your ClickShare device has been successfully added to the selected organization in your XMS Cloud account.

 

Properties

Last updated May 6, 2025