What you need to know about ClickShare security
At ClickShare, we take security very seriously and adhere to stringent world-renowned standards. With our products, you can rest assured you benefit from the highest levels of security, privacy, and confidentiality.
ClickShare is built to make collaboration seamless and secure. Every meeting, whether in-room or remote, involves sensitive data – presentations, confidential discussions, and shared files.
Security breaches in this environment can damage trust, compliance, and reputation.
That’s why security is at the core of ClickShare’s DNA. From product design to firmware updates, from independent certifications to responsible vulnerability disclosure, Barco ClickShare solutions deliver effortless collaboration without compromising IT security standards.
Why security matters in the collaboration industry?
Security is no longer just an IT checkbox – it is a business-critical priority. According to IDC, over 50% of IT leaders rank security as the top factor when selecting workplace technology. Hybrid work only amplifies this need: more devices, more networks, more risks.
Yet, meeting room technology also needs to be simple and intuitive for end users. If security comes at the expense of usability, employees will find workarounds, creating even greater risks.
ClickShare is designed to balance user convenience with IT-grade protection, ensuring adoption by employees and confidence for IT leaders.
Certifications & compliance
ISO (International Organization for Standardization) and IEC (International Electrotechnical Commission) are globally recognized bodies that establish international standards across industries. Their standards, developed through consensus among experts worldwide, provide trusted benchmarks for quality, safety, and best practices, including in information security management.
- ISO/IEC 27001:2022
- ISO/IEC 27017:2015
- ISO/IEC 27018:2019
- ISO 9001:2015
- SGS Certificate
ISO/IEC 27001:2022
ISO/IEC 27001:2022 is the cornerstone of information security management. It provides a framework for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS).
Compliance with this standard demonstrates that a company has identified its security risks and put in place preventative measures to manage or reduce them. It’s a clear signal to stakeholders that the organization takes information security seriously.
ISO/IEC 27017:2015
ISO/IEC 27017:2015 provides additional guidance on the implementation of information security controls related to cloud services. It’s an extension of ISO/IEC 27001, specifically for cloud service providers and users, ensuring secure and reliable cloud service environments.
Compliance with this standard shows that an organization understands and manages the unique risks associated with the cloud.
ISO/IEC 27018:2019
This standard provides a code of practice for protecting Personally Identifiable Information (PII) in public clouds. It’s particularly relevant for organizations that handle personal data.
Compliance with this standard demonstrates an organization´s commitment to protecting the privacy of individuals’ data in the cloud.
ISO 9001:2015
An ISO 9001:2015 certification is a strong indicator of an organization´s commitment to quality, customer satisfaction, continuous improvement, and adherence to international standards, enhancing efficiency, consistency, and global market competitiveness.
SGS certification: ETSI EN 303 645 compliant
The ClickShare CX-50 2nd gen has been certified by SGS to be ETSI EN 303 645 compliant.
The ETSI EN 303 645 Cyber Security for Consumer Internet of Things is one of the first cohesive global standards for IoT cybersecurity, and its comprehensiveness is one reason why it has emerged as the gold standard in this space.
Choosing products that meet the ETSI EN 303 645 standard reduces potential consumer IoT cybersecurity risks.
Deep dive into our security resources
Other news on security
Security by design
From the very beginning, ClickShare adopted a security-by-design philosophy. Every feature, workflow, and update is evaluated against potential risks before release.
Our guiding principles include:
- Threat modeling: every product feature undergoes security assessment
- Secure development lifecycle: coding standards and peer reviews are aligned with ISO/IEC requirements
- Flexible security levels: IT teams can configure ClickShare using three pre-defined security levels – security levels 1, 2, and 3 – to match the security configuration to their organization's requirements.
- Privacy by design: no data is stored or shared unnecessarily
Staying secure with firmware updates
ClickShare devices are continuously improved with firmware updates. Updating your unit ensures that you always benefit from:
- Enhanced security: protection against new and emerging threats
- Improved performance: faster connections, smoother sharing
- New features: added capabilities over time
- Seamless compatibility: with evolving devices and platforms
Regular updates keep your ClickShare solution protected, reliable, and future-ready, ensuring the best collaboration experience for every meeting.
Frequently asked questions
Yes. We have certified ClickShare to ISO/IEC 27001, 27017, and 27018, as well as ISO 9001, to ensure robust information security and cloud data privacy.
The ClickShare CX‑50 2nd gen is certified by SGS to comply with ETSI EN 303 645, the standard for IoT cybersecurity.
We maintain a dedicated Product Security Incident Response Team (PSIRT) and publish security advisories when vulnerabilities are discovered, such as CVE‑2024‑53919. Critical fixes, like hotfix firmware updates, are released promptly.
We provide multiple options to keep ClickShare up to date: updates can be applied automatically via XMS Cloud or manually using the ClickShare Configurator or a USB stick.
Yes. We integrate security and privacy from the earliest stages of product development, following a security‑by‑design and privacy‑by-design approach.
No. We do not store personal data in log files or persistent memory, and no personal data is transferred outside the ClickShare ecosystem.