The minimum firmware version for a ClickShare device ensures its proper functioning, stability and compatibility with other systems. If a ClickShare device is updated to its minimum firmware version, downgrading to any version lower than this is not allowed.
Refer to the respective sections below for the list of minimum firmware versions for your ClickShare devices.
| CB-series ⮟ | CX-series ⮟ | C-series ⮟ | CS(E)-series ⮟ |
|---|
Note: It is recommended to always upgrade your ClickShare device to the most recent firmware version, as it may include bug fixes, security patches/updates and new features. For how-to instructions, see KB 5923.
ClickShare CB-series
| Minimum firmware version | Released date | ClickShare devices | |
|---|---|---|---|
| CB Core | CB Pro | ||
| v2.21.1.6 | 06-12-2024 | √ | √ |
| v2.19 | 09-07-2024 | √ | √ |
| v2.18.0.45 | 31-01-2024 | √ | √ |
ClickShare CX-series
| Minimum firmware version | Released date | ClickShare devices | |||
|---|---|---|---|---|---|
| CX-20 | CX-30 | CX-50 | CX-50 Gen2 | ||
| v2.21.1.6 | 06-12-2024 | √ | √ | ||
| v2.16.0.17 | 21-06-2023 | √ | √ | ||
| v2.15.1.3 | 03-05-2023 | √ | |||
| v2.12.0.12 | 27-06-2022 | √ | √ | √ | |
| v2.11.1.2 | 04-05-2022 | √ | √ | √ | |
| V2.10.2.3 | 29-10-2021 | √ | √ | ||
| v2.5.0.11 | 18-06-2020 | √ | √ | √ | |
| v2.4.0.3 | 27-03-2020 | √ | √ | √ | |
ClickShare C-series
| Minimum firmware version | Released date | ClickShare devices | |
|---|---|---|---|
| C-5 | C-10 | ||
| v2.21.1.6 | 06-12-2024 | √ | √ |
| v2.15.0.15 | 30-03-2023 | √ | √ |
| v2.12.0.12 | 27-06-2022 | √ | √ |
| v2.10.2.3 | 29-10-2021 | √ | √ |
| v2.9.0.3 | 29-06-2021 | √ | √ |
ClickShare CS(E)-series
| Minimum firmware version | Released date | ClickShare devices | ||||
|---|---|---|---|---|---|---|
| CS-100 | CS-100 Huddle | CSE-200 | CSE-200+ | CSE-800 | ||
| v1.11.4.6 | 14-01-2022 | √ | √ | √ | √ | √ |
| v1.10.0.13 | 18-06-2020 | √ | √ | |||
| v1.9.1.7 | 13-12-2019 | √ | √ | √ | √ | √ |
| v1.8.2.2 | 04-10-2019 | √ | ||||
| v1.7.0.22 | 28-03-2019 | √ | √ | √ | √ | √ |
