ClickShare Buttons used with CX-/C-/CB-series and CS(E)-series feature an LED ring that visually indicates the Button’s current status through various colors and animations. This article helps users quickly interpret these signals to understand the Button’s condition and activity.
For power LED behavior of the Base Units, see KB9320 for CX/C-series and CS(E)-series and KB11257 for CB-series.
KB2865: Identifying your ClickShare model
KB3998: Identifying your ClickShare Button
CX-/C-/CB-series
| LEDs behavior | Explanation |
| White fill | Setting up the connection |
| Steady white | Connected and ready to be used |
| Blinking white1 | Unable to connect |
| Fast white spinning2 | Button is busy or processing - attempting to establish a connection with the Base Unit |
| Purple3 | Hostflow without sharing - only the remote participants are displayed on the meeting room display, but no content is being shared |
| Red with purple gradient | Hostflow with sharing - both content and remote participants are displayed on the meeting room display |
| Steady red | ClickShare is actively sharing your screen to the meeting room display |
| Blinking red4 | an error occurred |
| Tip: For a visual demonstration of the LED ring behavior during connection setup and Hostflow states, watch the first 33 seconds of this ClickShare video | |
CS(E)-series
| LEDs behavior | Explanation |
| White blinking5 | Button is plugged in to laptop amd initializing or waiting for the user to launch the ClickShare application Pairing/software update of the Button in the Base Unit is in progress |
| Static white | ClickShare is ready to start sharing your screen Pairing complete, you can now unplug the Button from the Base Unit |
| Static red | ClickShare is actively sharing your screen to the meeting room display Pairing and software update complete, you can now unplug the Button from the Base Unit |
| Red blinking4 | an error occurred |
| Off (no light) | Button is not or not properly inserted into the USB port Button might be defective USB port or computer might be defective |
Troubleshooting references
1 ClickShare Button may blink white if security software, such as Windows Defender, is preventing it from running, or if an expired certificate was used to sign the software. For troubleshooting, see KB15130.
2 ClickShare Button LED may spin in a white circle if it cannot connect to the paired Base Unit. This typically points to a network connectivity issue. For details and troubleshooting, see KB5431.
3 Introduced from firmware version 2.19.
4 Please re-pair the Button with the Base Unit (how to: see KB5924). If this does not help, please contact Barco support (how-to, see KB6024).
5 For troubleshooting white light flashing issue, see KB5469.
