Button LED ring behavior and explanation

Article number: [4022] - Legacy code: [6338]

Applicable to

The color or animation of the LED ring indicates the behaviour and current status of your ClickShare Button and device.

Trouble identifying your ClickShare model, see KB 2865.

Info!
For information on CX/C-series and CS(E)-series LED ring color behavior, see KB article KB 9320.
For information on CB Core/Pro LED ring color behaviour, see KB 11257.

 

CX-20/30/50 (Gen1 and Gen2), C-5/10 (Gen1 and Gen2) and CB Core/Pro

LEDs behaviorExplanation
white fill
  • setting up the connection
strady white
  • connected and ready to be used
blinking white
  • unable to connect
fast white spinning
  • device (Button) is busy
  • device (Button) is processing i.e. Button is trying to establish connection with the Base Unit

    For troubleshooting white light spinning issue, see KB 5431.
purple¹
  • Hostflow without sharing. Only the live participants are visible on the display.
Static purple - red 
  • Hostflow with sharing. Both live participants and share content are visible on the display.
steady red
  • sharing i.e. ClickShare is sharing your screen with the display
blinking red
  • an error occurred. 
    Please re-pair the Button with the Base Unit (how to: see KB 5924)
    If this does not help, please contact Barco support (how-to, see KB 6024).

 
1 Introduced from firmware version 2.19.

 

CS-100(H), CSE-200(+) and CSE-800

LEDs behaviorExplanation
white blinking
  • Button is plugged in the laptop and initializing or waiting for the user to start the ClickShare application.
  • Pairing/software update of the Button in the Base Unit is in progress.

    For troubleshooting white light flashing issue, see KB 5469.
static white
  • ClickShare is ready to start sharing your screen.
  • Pairing is done. You can now unplug the Button from the Base Unit.
static red
  • Sharing your screen with the display.
  • Pairing and software update is done. You can now unplug the Button from the Base Unit.
red blinking
  • An error occurred. 
    Please re-pair the Button with the Base Unit (how to: see KB 5924)
    If this does not help please contact Barco support (how-to, see KB 6024).
off (no light)
  • Button is not or not properly inserted into the USB port.
  • Button might be defective.
  • USB port or computer might be defective.

Properties

Last updated Apr 29, 2025