The color or animation of the LED ring indicates the behaviour and current status of your ClickShare Button and device.
- CX-20/30/50 (Gen1 and Gen2), C-5/10 (Gen1 and Gen2) and CB Core/Pro
- CS-100(H), CSE-200(+) and CSE-800
Trouble identifying your ClickShare model, see KB2865.
Info!
For information on CX/C-series and CS(E)-series LED ring color behavior, see KB article KB9320.
For information on CB Core/Pro LED ring color behaviour, see KB11257.
For information on CX/C-series and CS(E)-series LED ring color behavior, see KB article KB9320.
For information on CB Core/Pro LED ring color behaviour, see KB11257.
CX-20/30/50 (Gen1 and Gen2), C-5/10 (Gen1 and Gen2) and CB Core/Pro | |
| LEDs behavior | Explanation |
| white fill |
|
| steady white |
|
| blinking white1 |
|
| fast white spinning2 |
|
| purple3 |
|
| Static purple - red |
|
| steady red |
|
| blinking red | |
1 ClickShare Button may blink white if security software, such as Windows Defender, is preventing it from running, or if an expired certificate was used to sign the software. For troubleshooting, see KB15130.
2 ClickShare Button LED may spin in a white circle if it cannot connect to the paired Base Unit. This typically points to a network connectivity issue. For details and troubleshooting, see KB5431
3 Introduced from firmware version 2.19.
CS-100(H), CSE-200(+) and CSE-800 | |
| LEDs behavior | Explanation |
| white blinking |
|
| static white |
|
| static red |
|
| red blinking | |
| off (no light) |
|
