Barco CTRL - NGS-D440 - How to factory reset an NGS-D440 encoder

Article number: [9954]

Applicable to

You can bring an NGS-D440 encoder back to the factory default settings

Factory reset from CTRLsystem

  1. NGS-D440 encoders that are configured in a source have to be unassigned.
    Click the kebab menu on the right-hand side and select Details.
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    Click unassign and confirm.
  2. Press Factory Reset.
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  3. Confirm. The NGS-D440 will now be deleted from the system. And appear as a newly detected decoder after a brief period.
More information can be found in the Barco CTRL Administrator Manual (R591969)

Factory reset with the hardware button

  1. Turn off the NGS-D440 by disconnecting the power. (PoE and/or USB-C).
  2. Press and hold the function button.
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  3. Continue pressing the function button while reconnecting power to the device.
  4. Keep pressing the button until the NGS-D440 encoder restarts again. (+-15 seconds)

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Last updated Apr 17, 2025