Do I need to manually start the ClickShare application on my Mac or Windows PC at the start of each meeting?

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No, you don't need to manually start the ClickShare application from the Button's mass storage each time you plug in the ClickShare Button on your Mac or Windows PC. There are several options available to ensure that the ClickShare application will start automatically when the ClickShare Button is plugged in.

  1. Recommended setup: Download and install the ClickShare Desktop Application on your Mac or Windows PC. This application will run in the background and start automatically when you plug in the ClickShare Button.

  2. Windows PC setup: When you plug in a ClickShare Button for the first time, a ClickShare Windows driver will be installed automatically, provided your PC is connected to the internet. This driver will automatically launch the ClickShare application whenever you plug in the ClickShare Button to a USB port on your PC. For full details, see KB5676.

  3. ClickShare Extension Pack: Lastly, ClickShare provides a free utility package called the ClickShare Extension Pack. It includes the ClickShare Launcher tool, which will automatically start the ClickShare application when you plug in the ClickShare Button on your Mac or Windows PC.

    Please note that this package requires admin rights on your Windows PC. In case you do not have these rights, please contact your IT department. System administrators can roll out the ClickShare Extension Pack automatically to all computers in their network. For details, see KB2959.

If the above options are not available, you will always need to start the ClickShare application manually from the Button's mass storage. Here’s how you do it:

  1. Plug in the ClickShare Button:

    • Mac users: The driver will automatically appear on your desktop 

    • Windows users: Navigate to the USB/CD-ROM drive

  2. Launch the ClickShare executable for your Mac or Windows.



    Caution: We strongly discourage you to copy this executable to your own device. In case you want the application locally on your device, please install the ClickShare Desktop App instead (how-to, see KB3714).


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Last updated Jun 13, 2025