Symptoms
The OSD error "No default gateway set (DHCP option 3) or gateway not within subnet" shows on the screen of the NGS-D440/SAN-050.
Causes
The DHCP server of the network that is connected to the NGS-D440/SAN-050, does not supply the gateway (DHCP option 3).
Solution
- Configure option 3 of the DHCP server of your network correctly, see R591966 - Barco CTRL Network Design Guide.
- Disconnect and reconnect the network cable.
NOTE: This is necessary because the setting is sent with the DHCP lease.
Notes
You can do a check of your gateway IP address:
- Connect a Windows computer to the same network.
- Start a command prompt
- Enter the command
ipconfig /alland press the Enter key.
NOTE: Your gateway IP address will show in the network configuration list.
