Software
ClickShare C-5/C-10 base unit firmware
- Version
- v2.23.0.4
- File size
- 470 MB
- Release date
- 29 Apr 2025
- Available for
- ClickShare C-10 ClickShare C-5
- SHA256 checksum
- 6d36d6585b00e8f6da6407d59f23476ff8f11e5eb4e70dd17e0d6d544c3ff34a
Release notes
=== This release provides improved user experiences, increased flexibility, security, and additional features.===
=== New feature in the 2.23 release ===
== What we fix or improve ==
== Known issues ==
=== Things to consider before upgrading ===
=== New feature in the 2.23 release ===
- Multitouch touchback feature now works in Button App 04.43.04.0003
== What we fix or improve ==
- Fixed incompatibility issue with Clevertouch/Iiyama touch panels on the Android 13 platform
- Enhanced product security and compatibility
- Set unique room serial in Clickshare Button per meeting room as default
- Fixed device disconnection issue to XMS when it's set to wireless client mode with DHCP
- Fixed network setting issue when Clickshare Button Gen4.1 connect to external access point WPA2 or Cisco Wireless network using EAP-TLS
== Known issues ==
- Sharing through Google Cast isn't working with Pixel Phones.
- Security enhancements in firmware version 2.22 have reduced the performance of Digital Signage. As a result, Digital Signage may no longer work or may load very slowly, depending on the content and platform. These models now show reduced capability in running Digital Signage content. For more information, please refer to the KB15221.
=== Things to consider before upgrading ===
- When the desktop app encounters issues using peripheral devices at security levels 2 or 3, we recommend using Desktop App version 4.45.00 or higher.
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.24 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- To optimize Wireless Presentation performance, we highly recommend always using a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
- Upgrading past Version 02.21.01 will not allow you to roll back to older versions before 02.21.01.
Version history
Download
SHA256 checksum
8bd5609e6a5326044fa7339ece37a6561270abd515a4c5b04df1beed7db12e71
Release notes
=== This release provides improved user experiences, increased flexibility, security, and additional features.===
=== New feature in the 2.22 release ===
=== Things to consider before upgrading ===
- Improved Airplay, Google Cast, and Miracast user experiences.
- Fixed base unit claiming issue for XMS registration after hardware reset.
- Enhanced product security, and compatibility.
- Sharing through Google Cast isn't working with Pixel Phones.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.24 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- To optimize Wireless Presentation performance, we highly recommend always using a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
- Upgrading past Version 02.21.01 will not allow you to roll back to older versions before 02.21.01.
Download
SHA256 checksum
e66562887dd5fd51687d99c378b017053f2ed7c8cb17edc41b5ca92ed06270ca
Release notes
=== This release provides improved user experiences, increased flexibility, security and additional features.===
=== New feature in the 2.21.01 release ===
=== Things to consider before upgrading ===
- Fix vulnerability CVE-2024-53919
- Upgrading beyond Version 02.21.01 will prevent you from rolling back to versions earlier than 02.21.01.
- Sharing through Google Cast isn't working with Pixel Phones.
- Occasionally upgrade failed after users downgrade FW to 2.21.1 hotfix version. More information can be found in KB9710.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.24 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Download
SHA256 checksum
0699fd6256127dfe1c39bacd534f7361a499bb9078eafe0e0471c7a6393200df
Release notes
=== This release provides improved user experiences, increased flexibility, security and additional features.===
=== New feature in the 2.21 release ===
=== Things to consider before upgrading ===
- Update the button app driver certificate.
- Fix the shared screen black or blueish issue when digital signage is enabled.
- Support the ClickShare base unit discovery by ClickShare app on iOS and Android.
- Sharing through Google Cast isn't working with Pixel Phones.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.24 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
- Upgrading past Version 02.14.00 will not allow you to roll back to older versions before 02.14.00.
Download
SHA256 checksum
7e6360b307e9301c2cff03c67a120da3a51ff52cca1336f42da901771a9c6f12
Release notes
=== This release provides improved user experiences, increased flexibility, security and additional features.===
=== New feature in the 2.20 release ===
== What we fix or improve ==
== Known issues ==
=== Things to consider before upgrading ===
=== New feature in the 2.20 release ===
- Support Microsoft Shared Spaces - Unique USB identification per meeting room.
== What we fix or improve ==
- New simplified Chinese registration flow.
- New option in the ClickShare Configurator to enable and disable local view.
- Now you can set the digital signage URL over the REST API.
- Allow customer credentials for setting Digital Signage through internal proxy.
- Eco Standby - fixed wake up issue with multiple displays.
- Wifi signal still remains active and visible after disabling in the ClickShare Configurator.
== Known issues ==
- Sharing through Google Cast isn't working with Pixel Phones
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
- Upgrading past Version 02.14.00 will not allow you to roll back to older versions before 02.14.00.
Download
SHA256 checksum
a1988d182a23d8e7636599fcafe463676557a3ab979dbabf760ad9142177f716
Release notes
=== This release provides improved user experiences, increased flexibility, security and additional features.===
=== New feature in the 2.19 release ===
=== Things to consider before upgrading ===
- More space for the wallpaper view messaging with new optional layouts
- Offline registration to XMS Cloud enables pre-configuration the Base Unit(s) without the need of physically installing the unit(s) first
- The ClickShare HDMI input adapter (P/N: R9861581) now supports more resolutions as 3840x2160@30Hz, 2560x1440@60Hz, 1920x1080@60Hz and 1280x720@60Hz
- Resolved issues with Huddly S1/L1 losing detection after standby
- Airplay discovery via Bluetooth and mDNS are both available
- Sharing through Google Cast isn't working with Pixel Phones
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
- Upgrading past Version 02.14.00 will not allow you to roll back to older versions before 02.14.00.
Download
SHA256 checksum
ae6a847ead0bce7ebfba784856f8560ee103cb8d78a967abb1df256a8faa16c0
Release notes
=== What we fix or improve ===
=== Known issues ===
=== Things to consider before upgrading ===
- The issue that some base units could not be updated via XMS is resolved. Please consult KB11593 for more information.
=== Known issues ===
- Airplay discovery via Bluetooth isn't working. Please connect through mDNS when using Airplay at this moment. (More information could be found in KB11021)
- Sharing through Google Cast isn't working with Android Phones. (More information could be found in KB11022 and KB11023)
- No video output from ClearOne Versa Mediabar.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
- Upgrading past Version 02.14.00 will not allow you to roll back to older versions before 02.14.00.
Download
SHA256 checksum
ad557ffb63676077f561b008732ab7b48fabd678de1c28d8183f05f4d8bbbe04
Release notes
=== This release provides improved user experiences, increased flexibility, security and additional features.===
=== New feature in the 2.18 release ===
== What we fix or improve ==
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved === === Remaining known issue in this release ===
=== Things to consider before upgrading ===
- Simplified device registration flow: scan the QR code on the setup screen or follow the link in the Configuration Wizard to register your device for SmartCare, without it needing to be connected to the internet.
== What we fix or improve ==
- Adjust the size of registration QR code on Web Configuration to be easily scanned.
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved === === Remaining known issue in this release ===
- Airplay discovery via Bluetooth isn't working. Please connect through mDNS when using Airplay at this moment. (More information could be found in KB11021)
- Sharing through Google Cast isn't working with Android Phones. (More information could be found in KB11022 and KB11023)
- No video output from ClearOne Versa Mediabar.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
- Upgrading past Version 02.14.00 will not allow you to roll back to older versions before 02.14.00.
Download
SHA256 checksum
18c9589e0b9a3f27fc9bf20ddb95c4a637e2610c6334ac3b02b844bf72a8e847
Release notes
=== This release provides improved user experiences, increased flexibility, security and additional features.===
=== New feature in the 2.18 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved === === Remaining known issue in this release ===
=== Things to consider before upgrading ===
- Simplified device registration flow: scan the QR code on the setup screen or follow the link in the Configuration Wizard to register your device for SmartCare, without it needing to be connected to the internet.
- Improved reliability when connected to a Sharp PN-L652B display.
- Support display output via USB-C/DP in combination with Lightware switchers.
- Correct status event message at API endpoint.
- Airplay latency and performance improvements when sharing from Apple M1 and M2 devices.
- Latency and performance improvements when two BYOD (Airplay, Miracast, Google Cast) sources are shared at the same time.
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved === === Remaining known issue in this release ===
- Airplay discovery via Bluetooth isn't working. Please connect through mDNS when using Airplay at this moment. (More information could be found in KB11021)
- Sharing through Google Cast isn't working with Android Phones. (More information could be found in KB11022 and KB11023)
- Shared audio through HDMI not audible when connecting to Logitech Rally Bar Huddle.
- No video output from ClearOne Versa Mediabar.
- Registration QR code on Web Configuration may not be easily scanned by some Android Phones. Please click to enlarge the QR code if this occurs.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
- Upgrading past Version 02.14.00 will not allow you to roll back to older versions before 02.14.00.
Download
SHA256 checksum
39282e46878865977d896acd563d663621050081a2b349a2fa1d3648fb49cc30
Release notes
=== This release provides improved user experiences, increased flexibility, security and additional features.===
=== New feature in the 2.17 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved === === Remaining known issue in this release ===
=== Things to consider before upgrading ===
=== New feature in the 2.17 release ===
- Security patches and improvements.
- Consistent short time to share when using a ClickShare Button
- Miracast P2P Mode reliability improvements
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved === === Remaining known issue in this release ===
- Huddly S1/L1 doesn't get removed properly when unplugged
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
- Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
- Upgrading past Version 02.14.00 will not allow you to roll back to older versions before 02.14.00.
Download
SHA256 checksum
845bba3341ce41ac829706d53ff3b4b58c5e6c132521e856af8e093f6fc76c68
Release notes
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.16 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release === === Things to consider before upgrading ===
=== The main new features included in the 2.16 release ===
- Connect ultrawide displays (21:9) through USB-C DisplayPort (Gen2 only) [KB8919]
- Pincodes are now clearly visible to all participants in the meeting room
- The Button generation is visible in the ClickShare Configurator [KB8917]
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Improved stability and error handling for Digital Signage and BYOD features
=== Not all issues could be resolved yet, these are the ones that are remaining in this release === === Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Upgrading past Version 02.14.00 will not allow you to downgrade to before 02.14.00.
Download
SHA256 checksum
49633c1a162bd868af50c05c732ef30ef00125dfdd28be940e615f16d84d7416
Release notes
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.15 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
- Support additional peripherals: Huddly L1/S1 through USB adapter and Biamp Parlé VBC 2500
- Fixed Buttons not pairing in setups with network integrated Base Units and Buttons using EAP-TLS
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Various security and stability updates
- Fixed issues where 4k screens would revert to Full HD after waking up from stand-by
- macOS Ventura users can now set the screen permissions for the ClickShare App while the Button is connected
- Completed missing translations of ClickShare Configurator labels and descriptions
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- In some cases having the BYOD protocols (Airplay, Miracast or Googlecast) enabled can lead to unexpected disconnects. If not used, disableing these protocols is advised.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Upgrading past Version 02.14.00 will not allow you to downgrade to before 02.14.00.
Download
SHA256 checksum
0f16c4a9c067ee60ac5fde9b5cd8702b180c691d3338a0592e834bb6c8a81746
Release notes
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.15 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
- Support additional peripherals: Huddly L1/S1 through USB adapter and Biamp Parlé VBC 2500
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Various security and stability updates
- Fixed issues where 4k screens would revert to Full HD after waking up from stand-by
- macOS Ventura users can now set the screen permissions for the ClickShare App while the Button is connected
- Completed missing translations of ClickShare Configurator labels and descriptions
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- In some cases having the BYOD protocols (Airplay, Miracast or Googlecast) enabled can lead to unexpected disconnects. If not used, disableing these protocols is advised.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Upgrading past Version 02.14.00 will not allow you to downgrade to before 02.14.00.
Download
SHA256 checksum
cfb707ef93a4ddfadfc19946e3e8212411d85365b53090992aa282cd9e111e0f
Release notes
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== Minimal version ===
=== The main new features included in the 2.14 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
=== Minimal version ===
=== The main new features included in the 2.14 release ===
- Digital Signage: When not used for conferencing or presenting, your meeting room displays can double up as a digital signage platform, to impress, inspire and inform meeting room guests. More details can be found in KB12665.
- Configure the wifi signal strength of the Base Unit access point. More info can be found in KB4361.
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Various security patches and stability improvements.
- The network info is no longer shown on the screensaver when the setting is disabled in the ClickShare Configurator
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
- Saving Annotation and black-boarding session to a USB stick is not working. Connect with the ClickShare Button or App to save on your device. With the ClickShare Mobile App you can take a snapshot of the content at any moment and share or save it for later.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Upgrading past Version 02.14.00 will not allow you to downgrade to before 02.14.00.
Download
SHA256 checksum
72f120eaf5298c1251ead714fb0cbcd17bce25d68ca11f6160c2a9402049b971
Release notes
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.13 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
- General Security patches
- Serviceability for displays providing display state, vendor and model info. More info can be found in KB 6598.
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Button with model CSBTN004 will take the optimal AP when network integrated.
- Resolved issues with "Show wallpaper when no one is sharing" turning on after reboot.
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
- When switching resolution on LG 65TR3DJ and LG 65TR3BF touchback might experience issues.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Upgrading past Version 02.12.00 will not allow you to downgrade to before 02.12.00.
Download
SHA256 checksum
0aacdccaed13ad276c5fda1c98d52eaa4a8807742e23af13607f335617591da3
Release notes
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.13 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
- General Security patches
- Serviceability for displays providing display state, vendor and model info. More info can be found in KB 6598.
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Fixed regressions w.r.t. performance and stability
- Monitor detection after waking from standby regressions have been addressed
- Fixed Cloud registration issues with a proxy enabled
- Wireless access to Remote control via API has been changed to be included in security level 1 and 2. More info can be found in KB 6597.
- The Volume control issue with Sharp PN-CD701 was solved
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
- When switching resolution on LG 65TR3DJ and LG 65TR3BF touchback might experience issues.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Upgrading past Version 02.12.00 will not allow you to downgrade to before 02.12.00.
Download
SHA256 checksum
00a6936e5ae953c1976c5d8379f9face590a4a013a995ee407837cf6215e1220
Release notes
=== Minimal Version ===
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.12 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.12 release ===
- Extended REST-API to incorporate the full functionality of the Web UI.
- Server-Sent Events mechanism of the REST-API allows for more efficient system-to-system integration. More info can be found in KB 12723.
- Support for custom HTTPS certificates for the ClickShare Configurator.
- Support standard SCEP next to the already supported NDES for the deployment of certificates to secure wi-fi connections.
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Various stability, quality and security improvements.
- BYOD (Airplay, Google Cast and Miracast) are disabled by default after factory reset.
- Base Unit proxy settings are used to connect to the online signing service. More info can be found in KB12601.
- Solve inconsistencies with PresentSense.
- The values of uvc controls exposed by the button are now better aligned to the peripheral.
- Reliable mouse gestures when Aver VB130 and VC520 Pro peripherals are connected to the Base Unit.
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
- Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
- Sometimes going to standby fails when baseunit is use with Poly studio X30 or X50
- When switching resolution on LG 65TR3DJ and LG 65TR3BF touchback might experience issues.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
- v02.12.00 is a minimal version and does not allow downgrading to any version below it after installation.
- The back USB-A port has less bandwidth, this can result in performance issues if the peripheral is attached to the back.
Download
SHA256 checksum
f138a037936ef2e5af33c7375f6814f515e1e642e99153cd1dcec8e0c776ba00
Release notes
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.11 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
- Smarter side by side composition of different sized sources when shared to the meeting room display.
- Enhanced physical tamper protection through signed device certificates. More information can be found in KB12601
- Better protection of the ClickShare REST API against brute force attacks.
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Improved reliability in environments with large numbers of Google Cast client connection requests (KB12489)
- Base Units set to deep standby wake-up normally (KB12611)
- General security improvement for BYOD
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- v02.11.01 is a minimal version and does not allow downgrading to any version below it after installation.
Download
SHA256 checksum
c945cf33b154caf4336ee91e281ffc4a8f70a5a25e0631eb718dde8770bc7b9c
Release notes
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.11 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
- Smarter side by side composition of different sized sources when shared to the meeting room display.
- Enhanced physical tamper protection through signed device certificates. More information can be found in KB12601
- Better protection of the ClickShare REST API against brute force attacks.
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Improved connection stability between laptop and baseunit when using the ClickShare Button or Desktop App.
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- Waking a device set to Deep standby mode can take significantly longer.
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- v02.10.01 is a minimal version and does not allow downgrading to any version below it after installation.
Download
SHA256 checksum
7985f9fa803f4d8dfe136f618085e45b51336e121334c7cb98b2620769a0df93
Release notes
=== A number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
- More detailed information is added on the Peripherals page of the ClickShare Configurator whenever there is an issue with the attached camera
- Enhanced serviceability for touch screens by adding a section in the Peripherals page of the ClickShare Configurator to view device details
- Using passive pens with touchscreens was not always working properly on some devices like Newline, Sharp and CVTE
- After going to standby, the unit sometimes did not start up properly. A black screen was visible but no wallpaper
- SHARP, PN-L501C: The annotated content was visible for sometime after exiting annotation and re-start.
- In some cases cameras (ie, Bose VB-1, ...) would disconnect when sharing starts. A retry mechanism has been introduced to mitigate this failure.
- Improved stability for Bose VB-1 by disabling UVC controls and resolving audio issues when attached to the front USB ports
- Fix issues where the button sharing resulted in a black screen
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid “Connected to AirPlay” is shown as overlay on the Youtube video: KB11880
- Sharp touch displays can experience an offset after waking the baseunit.
- When two sources are on screen and a third connection is trying to be established via Miracast the device can experience a reboot.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- v02.10.01 is a minimal version and does not allow downgrading to any version below it after installation.
Download
SHA256 checksum
48256a66ca590eefdf035e93c060bf5fa0ae842fda459b2c28106a5ce491623a
Release notes
=== A number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
- Using passive pens with touchscreens was not always working properly on some devices like Newline, Sharp and CVTE
- After a full reset, the initial setup and registration was not made visible to complete the flow
- After switching from one Teams call to another while having app-sharing, the shared screen was not always removed from the meeting room display
- In some occasions the meeting room availability was not updated correctly
- After enabling proxy configurations, the proxy route was not respected for all communication (among which to XMS)
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid “Connected to AirPlay” is shown as overlay on the Youtube video: KB11880
- The ClickShare Desktop App will ask the user to switch Wi-Fi network when trying to connect to the Base Unit via PresentSense and the Base Unit is in Wi-Fi client mode: KB12349.
=== Things to consider before upgrading ===
- Upgrades via auto-update to this version will follow 2 weeks after public availability
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- v02.10.01 is a minimal version and does not allow downgrading to any version below it after installation.
Download
SHA256 checksum
38e58c39a8cde514dc9b0ebcb993bfa7905d2bb47e00077e796845073951373e
Release notes
===Firmware for ClickShare Present===
===The main new ClickShare Present features in this release are:===
===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- Initial Setup and Registration flow: No internet connection required to start using the unit - you can install the unit and start to use it.
- Diagnostics support for Buttons integrated into the corporate network: Start a test from the troubleshoot page in the ClickShare Configurator and grab the TCP dumps.
===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
- Hostname changes are not reflected in the Airplay display name
- Button cannot connect to baseunit in EAP-TTLS and EAP-TLS mode
- Unable to save SNMP Parameters
- After a reboot of the base unit, the snapshot of the shared content is incomplete
- Calendar information not visible once the unit comes from deep standby and reboot
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- Release will become available via auto-update by October 15 2021.
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 is required to allow over the air (wi-fi and ultrasound) detection of the Base Unit.
- Button Manager currently does not work with the ClickShare Present Buttons.
- Sharing videos via AirPlay/Google Cast from within apps like the YouTube app, is not supported. Users can share YouTube videos by sharing the full screen via AirPlay/Google Cast.
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid “Connected to AirPlay” is shown as overlay on the Youtube video: KB11880
- Button takes 15 to 30 seconds to be ready to share when configured to use EAP-TLS or PEAP: KB12345.
- The ClickShare Desktop App will ask the user to switch wifi network when trying to connect to the Base Unit via PresentSense and the Base Unit is in WiFi client mode: KB12349.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
Download
SHA256 checksum
6bb1d5a115688911708162d9283813dc84a4a3db92a32d5319bf0adfc7d0d763
Release notes
===Firmware for ClickShare Present===
===The main new ClickShare Present features in this release are:===
===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
===Important notes:===
===The main new ClickShare Present features in this release are:===
- Theater Mode: Grab the attention with your content and nothing else. Get your content in the picture, full size and full screen.
- Time format on the wallpaper can be set to a 12hr or 24hr time format: This will be applied to the clock shown in the status bar and in the room availability section on the wallpaper.
- Performance enhancements when integrating the Buttons into the corporate network: With the feedback received on the 2.8 firmware release, we have been able to identify some areas of improvement and these improvements can be found in this firmware.
- Miracast available in more configurations. Thanks to the addition of Miracast MS-MICE capabilities (aka Miracast Over Infrastructure), Miracast can be used on all CX and C models in additional configurations.
- Media streaming over Airplay: This firmware adds support to stream media content from YouTube and other applications to your ClickShare device.
===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
- BYOD Airplay does not work when streaming Youtube movies.
- SNMP not working in wireless client mode.
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- Button Manager currently does not work with the ClickShare Present Buttons.
- First time setup wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
- SmartCare info might not reflect the actual state in specific cases following unclaiming the device: KB11513.
- When using Airplay with Youtube, disconnecting and reconnecting is needed in case a error message pops up over the streaming content.
===Important notes:===
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
Download
SHA256 checksum
dc8fc188ee8a34944b7ea1814874e9d9542e2715586dd45401e3b34d9015a050
Release notes
===Firmware for ClickShare Present===
===The main new ClickShare Present features in this release are:===
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- Annotation and Blackboarding for C-10: co-create and ideate to boost your meeting collaboration.
- Button Network Integration: integrate the ClickShare Present Button into your own corporate network and assess the performance of both content sharing and wireless conferencing in your setup, with detailed information available in the network deployment guide.
- Miracast: cast your content to the meeting room by enabling the Miracast service. Note that this requires disabling the access point in the ClickShare Configurator and integrating the Buttons into the corporate network!
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- Button Manager currently does not work with the ClickShare Present Buttons.
- First time setup wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
- BYOD Airplay unstable when streaming Youtube movies.
- The SmartCare information, e.g. to see if the device was registered correctly, can take about one day to be displayed correctly in the ClickShare Configurator.
- For Base Units with US, ZH and NA country codes, UNII-3 channel 165 is not supported by the Button.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.
- Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.