Read our technology highlight about SteadyColor™ technology here to find out how this technology works and which clinical impact it has.
Problem
On Windows 10 (version 1709 and possibly higher), displays that support SteadyColor™ calibration, the auto-calibration can fail with the following error: "Failed to associate ICC profile".
Root cause
When executing a color calibration, the QAWeb Agent writes an ICC profile in Windows. After the installation of the ICC profile, the QAWeb Agent will check if the ICC profile has been successfully installed. From Windows 10 version 1709 onwards, the Windows function used by QAWeb Agent always returns a fail, regardless of whether the ICC profile was successfully installed or not.
Solution
This issue was fixed in QAWeb Agent version 1.13.16. Check the related article to find out how you can download the latest QAWeb Agent.
