Problem:
Root cause:
- The firmware start sequence is too fast.
- The I-Guard starts measuring luminance and color before the image is actually there and makes the wrong corrections.
Affected units:
- MDCC-6430 with the firmware version lower than 1.01.05.
- MDCC-6230 with the firmware version lower than 1.11.06.
Note: Please check the following knowledgebase article for instructions on how to find the firmware version of your display: [KB7755]
Solution:
Update the firmware of the affected unit(s) to the latest version. Please contact your regional Barco Healthcare customer service team to obtain the latest firmware for your display.