- Make sure that your wePresent base unit is connected (wired LAN) to your company network.
- Open the admin webpage of your wePresent base unit. See [KB8186].
- Click WiFi Setup and disable the Wireless LAN option.
- Click Apply and then OK to save the setting and reboot your wePresent base unit.
- After the restart, reopen the admin webpage.
- Click Network Setup and configure your wePresent base unit network settings using the following options:
- Obtain an IP address automatically
- Use the following IP address
NoteDisable the DHCP Server Setup if the option "Obtain an IP address automatically" is selected.
- Click Apply and then OK to save the setting and reboot your wePresent base unit.
Note
The internal users need to connect to the company WiFi and the guest users need to connect to company guest Wifi.
Create a support case
- Technical questions
- Return Material Authorization (RMA)
- Status tracking of pending service requests
- Consumable and spare parts orders