Troubleshooting ClickShare Button connection issues

Article number: [13088]

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If you’re experiencing connection issues with the ClickShare Button when connecting it to your laptop, please refer to the flowchart diagram for a step-by-step troubleshooting guide.

kb13088_flowchart_trbl_button_connection.png

Info!
For any other issues related to the Button not connecting or experiencing disconnections, please contact Barco Helpdesk by creating a service ticket (how-to: see KB 6024). 

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Last updated Jul 16, 2025