The ClickShare Desktop App enhances collaboration by simplifying content sharing in meetings. This guide outlines the parameters for the ClickShare Desktop App installer (MSI), helping IT administrators customize the installation process for their organization.
A typical scenario is that the IT administrator creates a Windows command script file that triggers a silent installation of the ClickShare Desktop App using msiexec.exe
Next to the general msiexec.exe parameters, the following ClickShare specific parameters can be passed to manage the deployment:
Supported parameters
| Parameter | Accepted values | Description | Available in |
|
ACCEPT_EULA |
YES |
Mandatory parameter |
|
|
BETA_PROGRAM |
YES, NO |
Optional parameter Default value: YES To control the “Beta Program” UI option |
v4.19+ |
|
PRODUCT_USAGE_ANALYTICS
|
YES, NO
|
Optional parameter Default value: YES To turn on and off “Usage Statistics” |
v4.13+ |
|
[This parameter is deprecated in v4.44 and onwards] |
YES, NO |
Optional parameter Default value: NO To install the driver for App Based Conferencing (for app features without using a ClickShare Button e.g. Smart Meeting Flow) |
v4.15 - v4.43 |
|
YES, NO |
Optional parameter Default value: NO Use ONLY for certain laptops that have an audio issue |
v4.19+ | |
|
[This parameter is deprecated in v4.44 and onwards] |
MINI, LARGE |
Optional parameter Default value: Not Set To decide the UI style of the app (The UI style will be LARGE from 4.44 and onwards) |
v4.41 - v4.43 |
|
MINI, LARGE |
Optional parameter Default value: Not Set To decide the UI style of the app |
v4.35 - v4.40 | |
|
MINI, LARGE |
Optional parameter Default value: Not Set To decide the UI style of the app |
v4.23 - v4.34 | |
|
YES, NO |
Optional parameter Default value: Not Set To turn on and off “Calendar Integration” and its UI option Starting from v4.27.2, Calendar Integration will be turned OFF whenever the App is auto updated. |
v4.28+ | |
|
AUTO_UPDATE |
YES, NO |
Optional parameter Default value: YES To control if the app will be automatically updated or not |
v4.28+ |
| EXTENDED_DESKTOP | YES, NO |
Optional parameter Default value: Not Set To install the Extended Desktop driver
| v4.31+ |
|
BB |
Optional parameter Default value: SA To select a pre-configured user experience. Once the experience is chosen in the deployment, it cannot be changed in the application preference by end users. BB (Basic Button): Intuitive sharing experience with simplified UI flow.
SB (Smart Button): Advanced meeting experience with Teams and Zoom conferencing.
SA (Smart App): Full application experience with peripheral integration.
Depending on the USER_EXP option set, the current settings of the following parameters will be affected:
|
v4.44+ | |
|
LUI |
Optional parameter Default value: LUI To select a pre-configured user experience. Once the experience is chosen in the deployment, it cannot be changed in the application preference by end users. LUI: Experience prior to 4.37, planned to be deprecated before the end of 2024. BB (Basic Button): Intuitive sharing experience with simplified UI flow.
SB (Smart Button): Advanced meeting experience with Teams and Zoom conferencing.
SA (Smart App): Full application experience with peripheral integration.
Depending on the USER_EXP option set, the current settings of the following parameters will be affected:
|
v4.38 - v4.43 | |
|
[This parameter is deprecated in v4.28 and onwards] |
Valid directory |
We have migrated away from the default installation in C:\ClickShareApp in Desktop app from v4.28 and up towards a generic installer which is installed in |
v4.4 - v4.27.2 |
|
SMART_FOCUS |
YES, NO |
Default value: NO This will install the special BYOR version of the app (different binary!) |
v4.42+ |
Features of USER_EXP
Please refer to the respective section below for details on using the USER_EXP parameter with your ClickShare Desktop App MSI version.
Version: 4.44 and onwards
| Installation | Desktop app Not Installed | Desktop app installed with MSI (4.44+) | ||
|---|---|---|---|---|
| App Type | Button App (v4.44) | Basic Button | Smart Button | Smart App |
| UI Mode (Switch Toggle) |
Yes New (Large) |
No New (Large) only |
No New (Large) only |
No New (Large) only |
| Work Mode | with Button only | with Button Only | with Button Only | with Both App and Button |
| Smart Meeting Flow | No | No | Yes | Yes |
| APP_BASED_CONFERENCING DRIVER | No | No | No | Yes |
| PresentSense | No | No | No |
Yes (can be turned on/off with app UI setting) |
Version: ~v4.37 and 4.38 - 4.43
| Installation | Desktop app Not Installed | Desktop app installed with MSI (4.38 - 4.43) | ||||
|---|---|---|---|---|---|---|
| App Type | Button App (v4.38 - 4.43) | Button App (~v4.37) | Basic Button | Smart Button | Smart App | Legacy |
| UI Mode (Switch Toggle) |
Yes New (Large) / Old (Small) |
Yes New (Large) / Old (Small) |
No New (Large) only |
No New (Large) only |
No New (Large) only |
Yes New (Large) / Old (Small) |
| Work Mode | with Button only | with Button only | with Button Only | with Button Only | with Both App and Button | with Both App and Button |
| Smart Meeting Flow | No | No | No | Yes | Yes | Yes |
| APP_BASED_CONFERENCING DRIVER | No | No | No | No | Yes |
Yes (can be turned on/off with option) |
| PresentSense | No | No | No | No |
Yes (can be turned on/off with app UI setting) |
Yes (can be turned on/off with app UI setting) |
Command line examples
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES
# Disable usage analytics
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES PRODUCT_USAGE_ANALYTICS=NO
# Install to non-default path
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES TARGETDIR=D:\CSApp
# Normal installation + install the App-based Conferencing drivers
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES APP_BASED_CONFERENCING=YES
# Installation with disabling Beta Program
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES BETA_PROGRAM=NO
# Installation with Mini UI
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES DEFAULT_UI=MINI
# Installation with disabling Calendar Integration
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES CALENDAR_INTEGRATION=NO
# Installation with disabling Auto Update
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES AUTO_UPDATE=NO
# Installation with Extended Desktop Driver
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES EXTENDED_DESKTOP=YES
# Enable Basic Button experience
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES USER_EXP=BB
# Enable Smart Button experience
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES USER_EXP=SB
# Enable Smart App experience
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES USER_EXP=SA
# Enable Legacy UI experience
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES USER_EXP=LUI
See the following KB articles for information on how to install the MSI file through Windows Command Scripts.
Troubleshooting tips
If there are any issues, it is possible to create a .txt file including the detailed log of the MSI deployment. To do so browse to the folder where the ClickShare Desktop App msi file is stored and use command:
CALENDAR_INTEGRATION=NO APP_BASED_CONFERENCING=YES DEFAULT_UI=MINI /L*v .\toto.txt
This will create a log file called "ilog.txt" in the current working directory with the detailed Windows Installer Package logs. See KB 2149 for details.
TIP:
Don't forget to add the PATH where the MSI file is stored into the command line.
msiexec.exe /i <PATH>ClickShare_Installer.msi /qn ACCEPT_EULA=YES EXTENDED_DESKTOP=YES
CALENDAR_INTEGRATION=NO APP_BASED_CONFERENCING=YES
