How can I switch between the old and new user interfaces in ClickShare Desktop App (versions prior to 4.44.0)?

Article number: [9979]

Applicable to

Starting from version 4.44.0 of the ClickShare Desktop App, the new user interface is the default. The old user interface has been phased out, and the option to toggle between the old and new interfaces has been removed.

Switching to the old user interface

  1. Slide the button to the left.
    2607_01.jpg
  2. Click the Switch Back button in the next window that opens in the app.
    2607_02.jpg

Note: If you're registered for the Beta Program, you can't switch back to the old interface. To unsubscribe, open the ClickShare Desktop App, go to settings and toggle the Beta Program off.
kb9979.png

Switching to the new user interface

In the App, click Switch to the new version and then click Switch Now.

kb9979_desk_app_01.jpg

Note: If the ClickShare Desktop App MSI version 4.41 - 4.43 is installed with the "DEFAULT UI = MINI" setting, the "Switch to the new version" option will not be available.

Info! If you're an end user and encounter difficulty performing specific steps provided here, please contact your ClickShare Admin with details of the issue, including reference to KB9979, for the necessary assistance.

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Last updated Jul 21, 2025