ClickShare Configurator for CS-100 and CSE-200 Base Units not opening in the Chrome browser on Windows 11 (Fixed in FMW 1.11.10.3)

Article number: [7472]

Applicable to

When accessing the ClickShare Configurator for the CS-100 and CSE-200 Base Units on the Google Chrome browser in Windows 11 computer, an error message appears stating, Your connection is not private.

kb7472.jpg

 

Solutions:

  1. Update the firmware

    Upgrading your ClickShare CS-100 and CSE-200 Base Unit to firmware version 1.11.10.3 or higher will fix this issue.

    For manual firmware update instructions, see KB5923. If the web interface is not accessible, try a firmware upgrade via USB.

  2. Use an alternative browser
    If you're unable to access the ClickShare Configurator via Chrome, try using Microsoft Edge browser to access the ClickShare Configurator for CS-100 and CSE-200 Base Units.


Related Articles

Properties

Last updated Aug 11, 2025