The firmware update of a ClickShare Hub take ~30 mins and then fails

Article number: [15778]

Symptom

Typically, a firmware of a ClickShare Hub takes a couple of minutes, especially when updating over USB.

However, this may take longer as e.g. resources are blocked. To compensate for this, the firmware update will timeout when not completed within 30mins.

Workaround

When you reboot the ClickShare Hub and trigger the firmware upgrade again, the upgrade will succeed.

Properties

Last updated Dec 19, 2025

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