When playing audio from a laptop and connecting a ClickShare Button, the audio stops working. The reason is that the Button recognizes a USB speaker device (when audio is enabled in the Base Unit).
If you previously set the ClickShare speaker or ClickShare room speaker as the default, your computer will remember this setting and automatically switch to the ClickShare speaker or ClickShare room speaker when the ClickShare Button is connected to your laptop.
When you start sharing, the audio will be passed to the Base Unit and depending on the ClickShare models following will be applicable:
- ClickShare Conference (CX-series): When a recognized audio device is connected (mic and speaker only) the audio will by default route to the connected peripheral to use the echo cancellation of this device during conference, if no peripheral is connected it will route the audio to the connected HDMI™ display.
- ClickShare Presentation (CS/CSE and C-series): Audio is by default routed to the connected HDMI™ display.