文章 · 5 分钟阅读 · 2026年5月7日
ClickShare autumn release: meeting rooms that take care of themselves (almost)
5 分钟阅读
When meeting room technology works, nobody notices. When it doesn't, everyone notices.
This autumn's ClickShare release is focused on making meeting spaces easier to manage, quicker to deploy and more reliable day-to-day. From the fresh XMS Cloud capabilities for ClickShare Hub to new bundles certified for Microsoft Teams, and important security updates, every improvement is designed to help IT and AV teams spend less time troubleshooting and more time delivering great meeting experiences.
Here's a look at what's new:
- Smarter room management with XMS Cloud: New firmware management, peripheral visibility, guest access, and configuration templates improve control across your deployment.
- More room choice: Three new ClickShare Hub Pro bundles certified for Microsoft Teams expand deployment options.
- Stronger security: Mandatory firmware updates help protect affected ClickShare devices from newly identified PHP vulnerabilities.
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XMS Cloud: less room chasing, more room control
Meeting rooms don't always fail loudly, but they almost always fail at the worst possible time.
The latest XMS Cloud updates are all about helping IT and AV teams stay ahead of issues, keep devices current, and spend less time jumping between rooms.
Firmware management to help keep devices up to date with less effort
Keeping room technology up to date is one of those jobs that's simple in theory and surprisingly time-consuming in practice.
With the latest update, you can now manage ClickShare Hub firmware directly from XMS Cloud. Once devices are running firmware version 4.04 or later, updates can be rolled out centrally, helping ensure rooms stay secure, supported, and ready for work without requiring constant manual intervention.
This means fewer manual updates, better visibility, and one less recurring task on the IT to-do list.
Peripheral visibility to help keep an eye on all connected devices
When users report that "the room isn't working," the issue isn't often the room system itself.
It could be a camera. A microphone. An audio peripheral that's disconnected, misconfigured, or simply missing.
XMS Cloud now provides visibility into the devices connected to ClickShare Hub, including cameras, microphones, and audio peripherals. IT teams can quickly see what's connected, identify potential issues faster, and gain a more complete picture of room health across their deployment.
Because solving problems is much easier when you can actually see them.
Coming later this quarter for the Hub: simpler setup at every scale
Whether you're deploying five rooms or five hundred, consistency matters.
Upcoming XMS Cloud enhancements are designed to simplify installation, reduce setup time, and make large deployments easier to manage.
Guest access for easier installation through partners
Need an installer or integration partner to help set up some rooms?
Guest access will allow administrators to grant role-appropriate, time-bound access to XMS Cloud. Partners get the permissions they need to complete the job, while customers stay in control of their environment and avoid sharing account credentials.
Just add a guest user, set an expiration date for their access, and they'll receive an email invitation. Everybody wins, and nobody has to email passwords around.
Configuration templates for quicker, more efficient setup
Anyone who's configured dozens of meeting rooms knows how easy it is for small differences to creep in over time.
Upcoming configuration templates will allow administrators to reuse settings across ClickShare Base Units, rooms, and locations. Instead of recreating configurations for every deployment, teams will be able to apply standardized settings where appropriate. This will help create a more consistent meeting experience while reducing setup effort.
Room pre-provisioning: one less thing to do on installation day
The update will also introduce room pre-provisioning, allowing administrators to assign a configuration to a room before onboarding and installing the Base Unit. This can help streamline deployment and make it easier to get new rooms up and running.
Less repetition. Greater consistency across rooms. Fewer opportunities for configuration errors.
New bundles certified for Microsoft Teams: expanding the meeting room dream team
When it comes to hybrid meetings, the best technology is the kind that quietly helps people connect without stealing the show.
That's why we're expanding the ecosystem around ClickShare Hub with new bundles certified for Microsoft Teams, making it easier to find the right solution for every meeting room size.
New certified bundles include:
ClickShare Hub Pro + Huddly® C1™ Crew™
for small-to-medium meeting rooms
ClickShare Hub Pro + Huddly® L1™ + Shure
for medium-sized meeting rooms
ClickShare Hub Pro + Huddly® Crew™ + Shure
for large meeting rooms
Together, these solutions combine modular wireless conferencing, AI-driven video, and high-quality audio to create meeting experiences that feel natural, whether participants are in the room or joining remotely.
Hotfix for PHP vulnerabilities: an important update
Not every update comes with a new feature.
Two critical security vulnerabilities have been identified in PHP, affecting products worldwide, including the Web Configurator of certain ClickShare products (C, CX, Bar, CS(E), CSM and CSC series).
These vulnerabilities can allow an attacker to execute code on an affected device. To address this, we have released a corrective mandatory firmware update.
What should you do?
- Update your ClickShare C-Series, CX-Series and Bar devices as soon as possible. Devices configured for automatic updates will receive the firmware through the standard update process. Devices that are not configured for automatic updates will require a manual update.
- Review and apply mitigation measures published in our KB article here. These measures are essential for CS, CSE, CSM and CSC products, which have reached end of software support and will not receive the corrective mandatory firmware.
Like changing the batteries in a smoke detector, it's a task that's easy to postpone, but one that's worth taking care of sooner than later.
How to update your devices?
ClickShare consists of different components: Base Units, Buttons, Apps, and the XMS Cloud management platform. Make sure each component is updated to guarantee the best experience.
- Base Unit firmware can be installed via auto-update, manually via the ClickShare Configurator, or centrally managed through XMS Cloud, which provides full control over your update strategy, allowing you to schedule updates, fix specific versions, or enable automatic upgrades across all devices.
- Buttons are updated by the Base Unit, either wirelessly over Wi‑Fi or via a wired connection when plugged in through USB.
- For the ClickShare Desktop App, we recommend manually downloading and installing the latest version to ensure the App automatically updates to future releases. Once installed, an auto-update function will keep the App up to date. Do you want to enable wireless conferencing via the App? Be sure to download the MSI installer.
- XMS Cloud updates run automatically while XMS Virtual Edge can be updated manually.
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