This certification Partner Induction program provides an introduction to the Barco Service organization, the role of the 1st Line support provider and the basic skills required to support Barco Healthcare's Diagnostic imaging systems.
Description

Topics specifically include all basic service information regarding Barco's HC products including an overview of the Diagnostic, Clinical & Surgical displays portfolio. 

Additionally the basic tools and processes will be explained, like how to use myBarco and the eSupport portal, the Intuitive workflow tools and colour matching.

All modules must be completed together with the assessment in order to achieve certification

This is a self paced program, which should be completed within 4 weeks from starting the program

For the video or document based items, you need to mark them as completed yourself once done. For the E-learning & Classroom based learnings, these will be marked as complete automatically once you have completed them.

There may be a mix of optional & mandatory modules. Optional modules are offered as additional interesting information  for 'inspiration'.

You will see your progress as you complete the different items.

In case you have already taken one of the formalized learning items (e-Learning/Classroom) in the last year, they will be marked as already completed; you will not have to redo them!

    Target Audience

    Barco Employees, Barco Partners

    Targeted Roles: Installation and Service engineers, Maintenance engineers, solution architects, Field Service engineers, Support engineers, Help desk employees, Service coordinator, Pre-sales engineers, Repair technicians, Escalation engineers, ..

    Prerequisites

    In case you have already taken one of the formalized learning items (e-Learning/Classroom) in the last year, they will be marked as already completed; you will not have to redo them!

      Objective

      Upon full completion of this program, you will have an understanding of  Barco’s expectations with regard to the Partners’ support role and the requirements for providing support for Barco’s healthcare products.

          Barco certified

          After successful completion of all modules, you receive the Barco Healthcare "Certified Technical Associate Diagnostic Imaging Support" certification.
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          培训方式: 学习计划
          持续时间: Approx. 3 hours [14 modules, each 10-15 min]. Course to be completed within 4 weeks of registration.
          价格: FOC
          口语: en

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