Issue
During pre-release testing, the ClickShare App and Button were found to stop working after updating to macOS 13.1 Ventura. This issue is not seen with the latest Apple M1 devices.
Solution
- Update your macOS to Ventura 13.2 or higher.
- Update your Base Unit to the latest firmware version (how-to, see KB5923).
- Re-pair the Button with the Base Unit after updating (how to: see KB5924).
