You spent a lot of your time in hybrid meetings, so you need to be able to truly rely on the meeting tech present in your conference and meeting rooms. You certainly don’t want to waste time with connection issues, cable or settings troubles, bad audio or video quality.
Since we want you to be just as sure as we are of the efficiency, ease-of-use and performance of our ClickShare wireless collaboration solutions, we’ve added 5 years of warranty as a standard component included in every ClickShare Conference purchase. So, you, as our VIP customer, are always assured that our solution is indeed the most reliable in the market and the best investment you can make to increase productivity in your hybrid meetings.
What’s included in your SmartCare for ClickShare service package?
For those rare occasions when you encounter issues with our wireless collaboration solutions, we have launched SmartCare for ClickShare. This service package provides your company with budget predictability, swift hardware replacement and expert support from both Barco and our partners for up to 5 years.
The SmartCare package is included in the purchase of each ClickShare Conference unit to maximize your efficiency and ROI thanks to connected services. You can activate and unlock the 5 years of the SmartCare coverage by registering your ClickShare Conference devices in the XMS Cloud platform at any time within 6 months of your purchase. You can access the XMS Cloud via the device’s web configurator. If the SmartCare package is not activated, a standard warranty of 1 year will apply.
To conclude, the benefits of your service packages are