Why device registration

Device registration provides a detailed insight into what devices a customer has. The devices model, built year, serial numbers and more will be made visible in a central place. This takes away the administrative hurdles when calling for support. It also minimizes possible mistakes when providing service with information or details about the device.

Registered devices are visible on Barco’s IoT platform: Insights Management Suite. This platform enables complete fleet management through remote monitoring of the device parameters. For more information, see the Insights Management Suite user guide.

Registration concept

The device registration concept relies on a device identification file installed during production, which is used to register the device in the cloud and retrieve the device registration file needed to complete the setup.

The registration process goes as follows:

1. Obtain the unique device identification file from the device.
2. Upload the device identification file to the cloud, using one of the software tools Barco provides.
3. Install the received device registration file on the device, either automatically or manually.

For more information on how to register the device with the desired method, see the following chapters.

Registration methods

There are several methods to register the desired device. Which method to use depends on:

• the available software tools,
• the version of the available software (tools),
• the type of device,
• the model family of the device, and
• the connection status of the device.