4.2.15 Transfer Base Units

About transfer

Base Unit devices from C-series and CX-series can be transferred from one organisation to another organisation.

How to transfer
  1. Select one or more Base Unit devices.

    Image 4–19 Example of selecting a device to be transferred.

    A popup will appear on the bottom, mentioning the number of Base Unit devices that are selected.

  2. In the popup area, click on the settings icon with 3 dots.

    Extra options will appear, including the option to Transfer the Base Unit devices.

  3. Click Transfer Base Units.

    The Transfer device dialog is prompted.

    Image 4–20
  4. Select the organisation from the drop down list where you want to transfer your selected Base Units.

    Note: Select the Reset Device Configuration check box to reset the selected devices during transfer. The factory reset operation is only available for Base Units with firmware version 2.12 or higher. This operation is applied after the device is online and connected to XMS Cloud.
  5. Click Transfer Base Units.

    A notification message will be displayed on the bottom of the page, confirming the transfer. This message will be displayed for about five seconds.

    Image 4–21

    You will now find the transferred device in the other organisation page.