4.5.4 Download logs

How to download logs

  1. While in the XMS Edge window, click on the Manage icon of the desired XMS Edge system.

    The manage XMS Edge window is displayed.

    Image 4–32 Example of an XMS Edge manage window, Overview tab

  2. Click Download Logs and confirm.

    The downloads will start shortly.

    A tar.gz file will be written to your downloads folder. This file is an encrypted file and can be used by service technicians to solve problems.