Oct 10, 2024

ClickShare autumn release: new content sharing options, flexibility for firmware updates and much more

6 min read

Turn over a new leaf this autumn and improve collaboration with our brand-new features! With this update, we are offering new content sharing options, added flexibility to firmware updates and much more, enhancing meeting experiences for both participants and admins. 

What´s new?

 
  • Share multiple content items on your dual display setup
  • More control and flexibility with the new fixed firmware option 
  • ClickShare Desktop App mass deployment on macOS devices 
  • Simplified ClickShare device onboarding in the Microsoft Teams Rooms Pro Management Portal 

Enhanced end-user experience

Share multiple content items on your dual display setup

Have you ever been in the middle of a presentation and realized you´d like to dig deeper into the topic and share an additional asset? Or share and compare two different items? Be that an Excel sheet, a Word document, a visual or a webpage?  

With this autumn release, a meeting participant can use their laptop to share not only one but now two distinct content items on a dual-screen setup (available with ClickShare CX-50 2nd gen and the ClickShare Bar Pro) from the ClickShare Desktop App. Boost efficiency and enjoy more productive meetings! 

Don´t have the ClickShare Desktop App deployed in your organization?

ConferenceView design improvements  

Thanks to ConferenceView, you can share your presentation while keeping remote participants' video on screen, encouraging more natural interactions, engagement between participants in different locations and boosting productivity.

We have improved the interface design for a more recognizable, less intrusive experience that feels more like a natural part of your meeting flow.        

Slide below to see before and after!

IT admin experience

More control and flexibility for firmware updates 

Navigating firmware updates in large organizations can be daunting due to varying release schedules and operational demands. To address this, we’ve enhanced our ClickShare management options, granting IT administrators greater control and flexibility: 

Up to this release you could manage your firmware updates via XMS Cloud as such: 

  • Automatic. Set up once and never have to think about it again. The auto-update function keeps your ClickShare Base Units up to date with the latest firmware, ensuring you never miss out on new features. 
  • Manual, for those who prefer a hands-on approach or need to apply updates very selectively for various reasons. Access XMS Cloud and follow the instructions here.

This autumn, we are adding an extra option: 

  • Fixed firmware version, ideal for companies with specific validation cycles. You can fix a certain firmware on your devices and even choose which version to have per model.

ClickShare App mass deployment on macOS devices 

With this release, we recognize the growing presence of macOS devices in enterprise environments and expand our deployment capabilities to meet this customer demand. 

Previously only available to Windows, our ClickShare Desktop Application can now be deployed en masse across macOS systems.  

By enabling mass deployment, IT admins can streamline setup processes, ensure a seamless and unified experience across all devices in the organization, and maintain them consistently updated. 

How to adjust the powerline frequency setting 

  1. Access the ClickShare Configurator 
  2. Go to the Conference Bar Tab>Video 
  3. Scroll to the Anti flicker settings 
  4. Use the drop down to select the right frequency. 

 

Button App driver update

Thanks to the ClickShare Windows Driver, users who don’t have the ClickShare App installed on their laptop are not required to manually start the Button App each time they plug in a Button.   

As mentioned in the summer release, we are updating the ClickShare Windows driver to ensure your Button users have the best possible experience. 

Sarting with this firmware release, version 1.24 will be required to automatically start the Button App when plugging in a Button, in the case when the ClickShare App is not installed on the laptop.  

Still need to update your Button App driver?

Firmware compatibility status of Jabra room peripherals (in Beta) in XMS Cloud

Managing firmware compatibility between ClickShare units and Jabra room peripherals just got easier with the latest update. 

Traditionally, IT managers needed to manually check the Barco validated peripheral webpage to confirm firmware compatibility.  

From this autumn, we are simplifying this process by automatically detecting connected peripherals, identifying their firmware versions, and verifying if they are using a ClickShare-validated firmware combination

We are launching this feature in beta with support for five popular Jabra peripherals: PanaCast 50, Link 380, Speak 750, Speak 810, and Speak 275. 

ClickShare and Microsoft Shared Spaces 

Microsoft´s Shared Spaces refer to various types of meeting and work areas that support collaborative work environments.  

These include spaces where participants simply bring and use their laptop to connect to a Teams call and to meeting room peripherals (cameras, mics, all-in-one bars, etc.) and are able to collaborate effortlessly.  

ClickShare not only shares but enables this vision. That is why, in February 2024, Barco and ClickShare entered a formal agreement with Microsoft that brings more ease of management for IT admins and better meeting experiences for participants.  

With this agreement, IT admins can access room usage data of their ClickShare-enabled rooms in the Microsoft Teams Rooms Pro Management Portal.  

This opens the way for understanding how meeting spaces are used and optimizing them based on the data.  

With the autumn release, we are simplifying the process of onboarding ClickShare devices on the Microsoft Teams Room Pro Management Portal.    

Simplified ClickShare device onboarding into the 
Microsoft Teams Room Pro Management Portal

 

You can now effortlessly add your ClickShare devices in the Microsoft Teams Pro Portal and enjoy simplified integration of your meeting spaces.  

How does it work?  
  1. Make sure the USB identification of your Clickshare Buttons is configured to ‘unique per meeting room’ in XMS Cloud or in the Web Configurator 
  2. Re-pair your Buttons if you had to adjust the setting in step 1. If not, no need to re-pair them. 
  3. Export an .XLSX file from XMS Cloud containing your ClickShare devices  
  4. Directly import it into the Microsoft Pro Portal 
  5. Allocate devices to their respective meeting room 

The real game changer is the allocation of devices. Each device is already named after the room it’s in, making it straightforward for admins to assign devices correctly—no more guesswork matching base units with rooms. 

This feature is truly unique in our market and is a significant advantage in managing meeting spaces efficiently. 

Once allocated, you will instantly enjoy the shared spaces experience within Microsoft Teams when using the Button.

How to update your devices?

ClickShare consists of different components: Base Units, Buttons, Apps and the XMS Cloud management platform. Make sure each component is updated to guarantee the best experience.

  • Base Unit firmware can be installed via the auto-update functionality or it can be manually updated via the ClickShare Configurator.  
  • Buttons update automatically via Wi-Fi. 
  • ClickShare Desktop App. We recommended manually downloading and installing the latest version to ensure the App automatically updates to future releases. Once installed, an auto-update function will keep the App up to date. Do you want to enable wireless conferencing via the App? Be sure to download the MSI installer.  
  • iOS and Android App are updated according to your mobile device settings. 
  • XMS Cloud updates run automatically while XMS Virtual Edge can be updated manually.